Frequently Asked Questions

Click on highlighted text for answers

1. Support for Word Perfect, Word Pad, Open Office,and Non full versions of Word

2. What if I don't have Microsoft Word?

3. I'm not sure if I have Microsoft Word. How do I check?

4. How about MACINTOSH?

5. What version of Word do I need?

6. What version of Windows do I need?

7. What about technical support?

8. I have a slow connection, how long does download take?

9. What about CDs?

10. I need more information.

11. What about Mail Orders?

12. What about shipments outside the USA?

13. I'm having problems with  PayPal

• Does Wizards for Word/Agent Wizard work with Word Perfect, Word Pad, Google Docs, or Open Office?

  No. Microsoft Word Only; Wizards for Word and Agent Wizard will function ONLY with those versions that INCLUDE full 32 bit Microsoft Office WORD. Since 2010, Microsoft has offered crippled versions of Word, e.g., Starter, Click to go, and Word 365. They don't work with Wizards. You must have a full 32 bit version of Microsoft Office Word.however, there are easy solutions. Go to www.recipes4word.com/noword.htm
   

• Does Wizards for Word/Agent Wizard function with Microsoft Works?

  Certain versions of MS Works include Microsoft Word, while others include a low grade Works word processor. Wizards for Word and Agent Wizard will function ONLY with those versions that INCLUDE full 32 bit Microsoft Office WORD. Since 2010, Microsoft has offered crippled versions of Word, e.g., Starter, Click to go, and Word 365. They don't work with Wizards. You must have a full 32 bit version of Microsoft Office Word. Go to www.recipes4word.com/noword.htm

   

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• How can I be sure if I have Microsoft Word installed?

  Go to www.recipes4word.com/noword.htm

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• Do you have a Mac version of Wizards or Agent Wizard?

No.  Windows only.

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• If I have a novel or article manuscript partially complete, can I use Wizards for Word?

Yes. Using the Repair Wizard, you can reformat your manuscript.  The other tools in Wizards for Word will be then available.

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• What version of Word do I need?

  Microsoft Word 2000, Microsoft Word 2002, Microsoft Word 2003, or Microsoft Word 2007, or Microsoft Word 2010/2013 (32 bit only),

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• What if I don't have Microsoft Word?

  Go to www.recipes4word.com/noword.htm

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• What version of Windows do I need?

  Any of the following: Windows XP, Windows Vista, or Windows 7/8

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• Where can I get technical support?

  Go to www.recipes4word.com/support.htm

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• How long does it take to download?

  Less than 5 minutes

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• Can I get a CD?

  Yes, for  an additional $10.  If you already own a Wizard product, go to www.recipes4word.com/buycd.htm

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• I need more information. Where can I get it?

  Download the manual by clicking here: Wizards For Word User Guide or for Agent Wizard, Agent Wizard User Guide

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• Can I purchase by money order or international bank cheque?

  Yes. It must be in US funds. Mail your Name (first and last), address, email address, and phone number along with a money order to:

                        Recipes for Word
                       11376 Broadview Drive
                        Moorpark, CA 93021

  
  CA residents must add sales tax. 8.25 %

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• What about international shipments (outside USA/Canada)?

We charge an additional $10. Select Intl shipment when purchasing.

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• I'm having problems with PayPal.

PayPal processes millions of transactions daily. They are the largest Internet payment processor in the world; however, they have some quirky aspects. If you have an account with PayPal, and there are funds in the account, PayPal will not let you use a credit card to purchase. You must first use or deplete the cash in your account.
Nonetheless, they have a toll-free phone number and will help you resolve any problems: 1.888.221.1161. Call them if you're having problems.

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